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I have not been able to use my monthly pass. Can I get a refund?

Answered by Tayo Editorial Desk Staff
  • Updated

According to LA Metro, you should keep your passes until you resume your daily commute. Once you are using public transportation again, you can call 866-TAPTOGO to add the additional days to your TAP card. 

For additional questions or concerns, email: CustomerService@taptogo.net.

Source: LA Metro

 

This article was written and edited by the Tayo editorial desk and has been reviewed by an independent panel of subject matter experts.

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This article was written and edited by the Tayo editorial desk and has been reviewed by an independent panel of subject matter experts.

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